Returns & Exchanges
At Whisply, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all unused items in their original packaging. Whether you need a different size or a full refund, our team is dedicated to making the process as smooth as possible.
Return Process
- 1.Initiate Your Request
Log into your Whisply account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
- 2.Prepare the Package
Securely pack the items in their original box with all tags attached, ensuring you include the printed return slip inside the package.
- 3.Ship It Back
Affix the prepaid shipping label provided in your confirmation email to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.